In the local area, a newsletter has been released for the Feedback, Referral, and Resolution Mechanism. The mechanism operates in several countries, including Uganda, Burundi, and the Democratic Republic of the Congo. Key recommendations have been made to improve the system.

These include consulting with partners and surveying their feedback and challenges. Further details on the recommendations and the mechanism are available from the source, including plans to strengthen urgent referral pathways and automate routine queries.